While The Wonderful 101: Remastered blew past its Kickstarter goals seemingly instantaneously, the game, its release, and its award distribution have not come so easy. As physical awards begin to trickle out, a few UK-based backers are reporting that they’ve been hit with import fees. One Nintendo Life user told the site that their copy of the game was not going to be delivered due to an “unpaid customs and handling fee” of £16.82. In their email to Nintendo Life, the user noted that if they decide to pay the fee, it’ll amount to them dropping over £50 for a late copy of The Wonderful 101: Remastered. (They conversely could have secured a copy from a UK retailer well before now for around £32).
Kickstarter sucks. I think it will be a rarity if I even back anything ever again on there. pic.twitter.com/WdVSS2e6xJ
— Alex Seedhouse (@Seedy87) June 27, 2020
Liam Robertson, video maker for Did You Know Gaming and The Wonderful 101 superfan, experienced the same thing.
Oh awesome. Because Platinum have sent me my Wonderful 101 Remastered physical copy via the US (why??), I have to pay customs charges and handling fees. Not impressed.
— Liam Robertson (@Doctor_Cupcakes) June 26, 2020
Those hit with the fees are reporting that Platinum did not inform them of the situation beforehand. As such, the The Wonderful 101 developers may be in violation of Kickstarter rules requiring advance disclosure of such costs. Hopefully, the situation is resolved soon – it sucks to see the backers who made the remaster happen in the first place face so many hang-ups.
Did you back The Wonderful 101: Remastered on Kickstarter? Have you received your copy yet? How’d you like the remake? Sound off in the comments!