Nyko formally apologizes for Switch dock controversy with refund program

There are a lot of third-party accessories for the Switch, many of which are officially licensed by Nintendo. But, one category has been noticeably avoided by the company — third-party Switch docks. There isn’t a single model out there that’s officially been recognized by Nintendo. Even so, there are many to choose from. But, by far the most notable is the Nyko Portable Docking Kit—though it became famous for all the wrong reasons.

Back in early 2018, a wave of worry from the Switch community was mainly set Nyko’s way after a few of its customers began reporting that their Switch units had become bricked after using the a1forementioned Portable Docking Kit. Though, the issue was not an immediate thing. It only manifested itself after Nintendo rolled out the Switch firmware 5.0 update. Whatever new code that was contained in that update started messing with a lot of third-party accessories, though it was the Nyko docked that seemed to be the most affected. If you happen to be one of those folks who had a problem with the dock, then Nyko wants to reach out to you.

Nyko has lanched the “Nyko Portable Docking Kit Relief Program” which involves the company compensating customers who’s Switch suffered damage from using the dock. If the customer can prove they purchased a Portable Docking Kit, Nyko promises to reimburse them. Not only that, but the company also promises to pay their customers for any repairs to their Switch systems that needed to be done due to using the dock along with an additional $50 Amazon gift card. This is a pretty generous offer (even if it is admittedly late).

A big reason why news of the Nyko dock bricking Switch units started making the rounds is because back in 2018, a popular gaming YouTuber, Spawn Wave, made a video talking about how his first Switch died after using this dock. As a result of the whole fiasco with the Nyko Portable Docking Kit, it was recommended not to use any other third-party docks. Nintendo’s website even warns against using unlicensed accessories since they have not been officially tested to ensure proper compatibility. So, keep that in mind when shopping for any Switch accessories, even if it’s not a dock.


A.K Rahming
Having been introduced to video games at the age of 3 via a Nintendo 64, A.K has grown up in the culture. A fan of simulators and racers, with a soft spot for Nintendo! But, he has a great respect for the entire video game world and enjoys watching it all expand as a whole.