Nintendo Speaks on ‘Joy-Con’ Issues; Manufacturing Variant to Blame

When the Switch first released there were some isolated incidents that mainstream press decided to run with concerning issues with the Joy-Con, and them sometimes losing the sync ability with the console. Nintendo released another statement on the issue today:

There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway. A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.

We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.

There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region. For help with any hardware or software questions, please visit http://support.nintendo.com.

 
Shawn Long
Our favorite youtuber ever, and long-time founding member of our family of sites. The "crass" from our Class vs. Crass podcast