A portion of the Switch fanbase has been up in arms for a while now about the apparent “Joy-Con drift” issue. Reports of this issue have been ongoing for the past several months, but Nintendo has never really come out and directly addressed it in a statement. Now, a spokesperson for the company has provided a response after being contacted by The Verge. Here’s the statement:
“At Nintendo, we take great pride in creating quality products and we are continuously making improvements to them. We are aware of recent reports that some Joy-Con controllers are not responding correctly. We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit http://support.nintendo.com so we can help.”
Less words, more action
The high-rate of discussion across the Internet about this problem prompted US law firm CSK&D to recently file a class-action lawsuit against Nintendo. This is what likely prompted Nintendo to finally provide a statement. Although, it really does not say much. While it’s now formally clear Nintendo is aware of the issue, the only hope of it changing is the line that says “we are continuously making improvements”. Does that indicate that the apparent flawed design of the Joy-Con is in the process of being addressed, or even has already been fixed in newer units? Only time will tell.
Nintendo of America President Doug Bowser recently stated that no significant redesigns of the Joy-Con will be released, so that suggests that if Nintendo does make any improvements to the existing iteration, it may likely be stealthily rolled onto store shelves without any formal announcement.
In the meantime, there still has been no formal ruling on the aforementioned lawsuit from CSK&D. Nintendo also didn’t take this opportunity to outright comment on that matter. One attorney thinks that the company is not likely to face any significant repercussions from it, though we’ll have to wait on a true outcome to know for sure.
Update: Vice is reporting Nintendo will provide free fixes for Joy-Con drift and refunds for fixes already made.